You are the program manager for your organization and are working with Tracy, one of the project managers in your program. Tracy is having some trouble understanding the concept of the critical path in her project's network diagram. Which one of the following is the best definition of the critical path?

• A.It is the path that carries the most risk of project failure.
• B.It is the path that reveals the earliest date the project can finish.
• C.It is the path with the most important activities in the project.
• D.It is the duration of all the project activities if the labor is summed.

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In which of the following processes is the program charter created?

• A.Develop Program Management Plan
• B.Establish Program Financial Framework
• C.Plan Program Scope
• D.Initiate Program

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A small, regional utility closes a customer rewards program and transitions it to operations. The executive sponsor and program manager are concerned about the impact on benefits realization. The program manager assures the executive sponsor that any corrective actions will be included in the next phase.
What should the program manager do to ensure a successful transition?

• A.Ensure that all program documents, including lessons learned, are archived in the knowledge repository.
• B.Ask the program's business analyst to collect all project information and create a report.
• C.Ask each project manager to consolidate and file all program documentation in the corporate archives.
• D.Obtain all project manager's contact information, and then have them reassigned back to their functional managers.

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Your program has a budget at completion of $1,550,000 and is expected to last one year. Currently your program is 45 percent complete and has spent $725,000. According to the program schedule you are actually to be fifty percent complete by this time, but due to some vendor delays your program is running just a bit late. Based on this information which is performing worse, the cost or schedule?

• A.The schedule is performing worse because the SV is -$27,500.
• B.The cost is performing worse because the CPI is .96.
• C.The schedule is performing worse because the SPI is .90
• D.The cost is performing worse because the EAC is $1,611,111.

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The program sponsor requests a weekly performance report. The tools and techniques to monitor and control program performance include which of the following?

• A.Delphi technique, scatter diagram, Pareto chart, and organization charts.
• B.Program management performance variances, business criteria reweighting, root cause identification, and statistical sampling.
• C.Earned value management, financial reporting systems, performance measurement techniques, and program management information systems.
• D.Interviewing, SWOT analysis, run chart, and matrix-based charts.

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