Your application has a top-level Purchase Request Case Type and a Purchaser Order child Case Type. The company determines that only one user at a time may open and work on a Case. However, users working on purchase orders should not lock out users working on purchase requests. How do you configure the lock settings for both Case Types?
Response:

• A.Select the Allow multiple users locking option on the Purchase Request Case Type and select the Allow access for the parent Case when the child Case is opened option on the Purchase Order Case Type.
• B.Select the Allow one user locking option on the Purchase Order Case Type and the Allow access for the parent Case when the child Case is opened option on the Purchase Request Case Type.
• C.Select the Allow one user locking option on the Purchase Order Case Type and the Allow access for the parent Case when the child Case is opened option on the Purchase Order Case Type.
• D.Select the Allow one user locking option on the Purchase Request Case Type and select the Allow access for the parent Case when the child Case is opened option on the Purchase Order Case Type.

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You are troubleshooting a performance issue with a user interaction that exceeds the maximum time of five seconds. The elapsed time shown in the performance report indicates a total of two seconds.
Which tool do you use to determine what is adding the additional three seconds to the performance measure?
Response:

• A.Database Trace
• B.Log Analyze
• C.System Management Application
• D.Performance Profiler

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Which performance tool would you use to collect performance data for individual steps in a data transform?
Response:

• A.Clipboard
• B.Performance Profiler
• C.Performance Analyzer (PAL)
• D.Database Trace

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A report contains five columns of data about sales quotes.
- The case ID (.pyID)
- The currently assigned sales representative (.pxAssignedOperatorID)
- The creation date of the sales quote (.pxCreateDate)
- The sales territory (.Territory)
- The expiration data of the quote (.ExpiryDate)
The report identifies which two properties as unoptimized?
(Choose Two)
Response:

• A.Assigned case worker (.pxAssignedOperatorID)
• B.Case ID (.pyID)
• C.Creation date (.pxCreateDate)
• D.Expiration date (.ExpiryDate)
• E.Sales territory (.Territory)

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An application contains five instances of the same rule. The only differences between the instances are the circumstance settings and ruleset version. All the rulesets are in the same ruleset list.

Which ruleset version is chosen by rule resolution when .Country = Japan? Response:

• A.MyCoSelfService:01-01-04
• B.MyCoSelfService:01-01-02
• C.MyCoSelfService:01-02-01
• D.MyCoSelfService:01-01-03

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