In a help desk ticket application the Respond to Ticket assignment can be handled by any help desk agent. To configure the assignment for routing you update the _____________?
Response:

• A.Step
• B.Process
• C.Stage
• D.Case

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Which two design configurations limit the need for scrolling when an application is used on a mobile device?
(Choose Two)
Response:

• A.Set the width for layouts in percentages.
• B.Hide noncritical information until needed.
• C.Use grid layouts rather than repeating dynamic layouts to display tabular data.
• D.Configure UI controls to use native controls on mobile devices.

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An application recommends mobile phone plans to customers. Which type of rule predicts the customer response to an offer based on existing data?
Response:

• A.Analytical Model
• B.Map Value
• C.When
• D.Predictive model

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A class group is used to ______________.
Response:

• A.combine related properties by usage
• B.assign work to a specific group of users
• C.store data from different child classes in a single table
• D.identify a layer of the Enterprise Class Structure

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Team A and Team B are developing features for an insurance application. Team A is assigned a user story to improve the user experience when users enter personal and bank account details. Team B is assigned to build a declare expression to calculate the total premium amount. Both teams used branches for development.
What step does each team need to take before merging their changes to the main application?
Response:

• A.Neither team is required to resolve any conflicts and can directly merge the changes to the main application.
• B.Only team A should resolve conflicts and team B can directly merge changes to the main application.
• C.Only Team B should resolve conflicts, and Team A can directly merge changes to the main application.
• D.Both teams must resolve conflicts that the system detects between their branch and the application.

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