A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The case type class does not contain a ValidateCustomer validate rule.
Place the classes in the order in which Pega searches for the ValidateCusromer validate rule, from first to last.

Correct Answer:

Explanation
@baseclass
Work-
ACME
ACME-IT
ACME-IT-Work

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A reservation process allows customers to reserve a flight, hotel room, and rental car as partof a travel itinerary. Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a flight?

• A.A validate rule applied to the flow action
• B.A declare expression configured for forward chaining
• C.An action set applied to the check box
• D.A visible when condition applied to the check box

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A life insurance company has satellite offices in various countries. Each satellite office has a work queue.
Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residential address.
Which routing approach supports this requirement?

• A.Route the assignment to the correct work queue by using an authority matrix.
• B.Route the assignment to a specific underwriter based on business logic.
• C.Route the assignment to the correct work queue by using a reporting structure.
• D.Route the assignment to the correct work queue based on business logic.

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You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process.
Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.
After you create the Interview child case, how to do you configure the case type to achieve the required behavior?

• A.Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status.
• B.Following the Create Case step, add an Interview step that is automatically resolved after 48 hours.
• C.Following the Create Case step, add a Wait step that pauses the parent case until the application schedules the interview.
• D.Following the Create Case step, add a services-level agreement (SLA) that escalates the parent case after
  48 hours.

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Which studio do you use to configure a service level agreement (SLA) with a passed deadline?

• A.Prediction Studio
• B.Admin Studio
• C.App Studio
• D.Dev Studio

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