Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.

• A.Define Core hours.
• B.Create Technician Skills
• C.Enter materials used
• D.Release Assignments

Comment: *

Name: *

Email: *

Verification: *

What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

• A.Activity
• B.Equipment
• C.Service Contract
• D.Item

Comment: *

Name: *

Email: *

Verification: *

Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management? Note: There are 2 correct answers to this question.

• A.Sophisticated Cloud Service Firewall
• B.SSL-Encrypted cloud communication
• C.Hardware redundancy control
• D.Outage Protection

Comment: *

Name: *

Email: *

Verification: *

You are a Field Service Technician using an iOS device and you have just completed a repair work. How can you check the travel time to the next repair location address? Choose the correct answer.

• A.Click on navigation icon within the HomePage
• B.Click on navigation icon within the Activity
• C.Click on navigation icon within the service call
• D.Click on navigation icon within the Equipment

Comment: *

Name: *

Email: *

Verification: *

What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

• A.Create Equipment
• B.Update contacts
• C.Approve Efforts
• D.Assign Technicians

Comment: *

Name: *

Email: *

Verification: *