You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.

• A.You must have business rules configured
• B.You must have Equipment records against your account
• C.You must have moment-sets defined equipment
• D.You must have Auto-release of assignments
• E.You must have a portal user account

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Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.

• A.In the SAP Field Service management Crowd Service Marketplace
• B.In the SAP Field Service management Mobile app
• C.In the SAP Field Service Management Web App
• D.In the SAP Field Service management Self-Service Portal

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Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution? Choose the correct answer.

• A.Planning and Dispatching
• B.Master Data
• C.Administration
• D.Smartforms and Feedback

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