Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?

• A.Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
• B.Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
• C.Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
• D.Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.

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How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

• A.By group
• B.By skill
• C.By type
• D.By territory

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You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?

• A.The equipment is reported as Operational.
• B.The equipment does NOT have Moment-Sets.
• C.The equipment has NO previous history.
• D.The equipment does NOT have an external ID.

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Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

• A.Record the incident via the website
• B.Monitor the Execution Stage
• C.Record the Progress of the Incident
• D.Assign parts to the incident
• E.Scan a QR Code

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What is correct regarding user permissions? Note: There are 2 correct answers to this question.

• A.User groups are assigned to permissions
• B.Users are assigned to user groups
• C.Permissions are assigned to user groups
• D.Users are assigned to permissions

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