What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

• A.Import Queries
• B.Import Report Templates
• C.Use Pre-assembled Reports
• D.Use Pre-assembled queries

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You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?

• A.Click on the navigation icon within the equipment.
• B.Click on the navigation icon within the service call.
• C.Click on the navigation icon within the activity.
• D.Click on the navigation icon within the home page.

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What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

• A.Cloud-based using SAP Cloud Platform Integration
• B.Cloud-based using the FSM Cloud Connector
• C.On-premise-based using SAP Process Integration
• D.On-premise-based using the SAP CRM middleware

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Which statement best describes the possibility to export offline data from the mobile app?

• A.Offline data can be exported as soon as you have access to the mobile app.
• B.Offline data can be exported from the mobile app with administrator authorization.
• C.Offline data can be exported from the mobile app with technician authorization.
• D.Offline data remains encrypted on the device and CANNOT be exported from the mobile app.

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Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note: There are 2 correct answers to this question.

• A.Smartform
• B.Business Partner
• C.Checkout Report
• D.Service Call

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