What are key goals of the 360° research phase? Note: There are 2 correct Answers to this question.

• A.Step into the shoes of the user.
• B.Find out where the current pain points are.
• C.Find out if your first approaches are feasible and viable.
• D.Create an exact definition of the problem that needs to be solved.

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How do you integrate Design Thinking activities into a software development project?

• A.Plan Design Thinking related activities from the beginning of the development project and plan for multiple iterations.
• B.Plan Design Thinking workshops at the beginning and at the end of the development project.
• C.Plan several Design Thinking activities and workshops during the implementation phase for different levels of hierarchy (managers and subject matter experts).
• D.Plan Design Thinking workshops first for the business side and then for the IT side and repeat this throughout the development lifecycle.

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The design thinking process is linear.

• A.False
• B.True

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Which of the following are techniques to overcome fixedness? Note: There are 2 correct Answers to this question.

• A.Multiplication
• B.Subtraction
• C.Ideation
• D.Addition

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During an interview, you should minimize yes/no questions and instead ask
______________________questions.
Note: There are 1 correct answers to this question.

• A.per sticky note.
• B.open-ended.
• C.defined color per exercise.
• D.team on a color code.

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