DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.
How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

• A.Create two page layouts, one with a House Status field and the other with a Condominium Status field.
• B.Create two page layouts. Use business processes and record types to display the appropriate picklist values.
• C.Create one page layout. Use record types to ensure the proper status picklist values display.
• D.Create one page layout. Use business processes to ensure the proper status picklist values display.

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An administrator at Universal Container needs an automated way to delete records based on field values.
What automated solution should the administrator use?

• A.Process Builder
• B.Flow Builder
• C.Automation Studio
• D.Workflow

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The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.
What should the administrator utilize to satisfy the request?

• A.Workflow rule
• B.Task assignment
• C.Process builder
• D.Flow builder

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The administrator at cloud kicks has been ask to change the company's Shoe style field to prevent users from selecting more than one style on a record.
Which two steps should an administrator do to accomplish this?
Choose 2 answers

• A.Back-up the Shoe Style values in existing records.
• B.Reactivate the appropriate Shoe Style values after the field type changes.
• C.Select the "Choose only one value "checkbox on the pick list field.
• D.Change the field type from a multi-select picklist field to a picklist field.

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Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?

• A.Case Escalation Rules
• B.Case Assignment Rules
• C.Case Dashboard Refreshes
• D.Case Scheduled Report

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