When a field is deleted from the pagelayout, does it is also deleted from the Object?

• A.No
• B.Yes

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Inline Editing updates the field when

• A.The field is saved/updated
• B.When the record is saved/updated
• C.When the return key is pressed
• D.None of the above

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If a field is visible in the search layout but hidden for certain users via the field-level security settings then which of the following statement is true?

• A.The field-level security overrides the search layout and the field will be hidden for all users
• B.The field will still be visible in search layout to all the users
• C.The field-level security overrides the search layout and the field will be hidden for those users
• D.None of the above

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FILL BLANK
How does the Import Wizard perform matching when updating records?

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Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?

• A.Escalation Rules
• B.Assignment Rules
• C.Case Rules
• D.Workflow Rules

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