What are the three report types available when creating custom reports?

• A.Tabular, Summary and Matrix

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The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirement?

• A.Auto-Response Rules
• B.Email Alerts
• C.Knowledge Articles
• D.Assignment Rules

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You can use standard reports when creating Dashboards

• A.True
• B.False

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Fill in the blank.
What can Delegated Admins do?

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Ursa Major Solar recently enabled the multiple currencies feature. As a result, which currency will be used as the foundation for all currency conversion rates?

• A.Active currency
• B.Personal currency
• C.Record currency
• D.Corporate currency

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