Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects
were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers

• A.Contract
• B.Case
• C.Account
• D.Request
• E.Ticket

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Select the user permissions which override field-level security (Select all that apply):

• A.View Encrypted Data
• B.Modify All Data
• C.Configure UI
• D.View All Data

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How does Locale settings affect your exported CSV file?

• A.It determines the encoding.
• B.It determines the delimiter.
• C.It doesn't affect anything.
• D.It determines the encryption.

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An administrator at Ursa Major Solar needs to send information to an external accounting system
What workflow action should the administrator use to accomplish this?

• A.Outbound Message
• B.Create Record
• C.Custom Notification
• D.Assign Task

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The Client services and customer support teams share the same profile but have different
permission sets. The Custom Object Retention related list needs to be restricted to the client services team
on the Lightning record page layout.
What should the administrator use to fulfil this request?

• A.Page Layout Assignment
• B.Record Type Assignment
• C.Component Visibility
• D.Sharing settings

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