Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.
What should the administrator recommend?

• A.SMS Response
• B.Web-to-Case
• C.Email-to-Case
• D.Omni-Channel

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Customizable Forecasting cannot be enabled for use with Custom Fiscal Years

• A.True
• B.False

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The administrator at Aw Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account.
Which type of page should the administrator create?

• A.Lightning record page.
• B.Lightning page Component.
• C.Lightning app page.
• D.Lightning page Tab.

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System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).

• A.True
• B.False

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What happens when you convert a Lead and an existing account and contact have the same name as the one specified on the lead?

• A.The records will automattically update.
• B.The conversion will fail.
• C.A new account and contact will be created with different Salesforce ID.
• D.You can choose to update the existing account and contact.
• E.The account and contact will automatically be overwritten

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