Only users with "Create and Customize" permission can access the Report?

• A.True
• B.False

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Users have noticed that when they click on a report in a dashboard to view the report details, the
values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers

• A.The current user does not have access to the report folder.
• B.The dashboard needs to be refreshed.
• C.The report needs to be refreshed.
• D.The running dashboard user and viewer have different permissions.

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The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?

• A.Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
• B.Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
• C.Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.
• D.Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that
  meets the requirements.

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You can create a Lookup Relationship to link an object with itself.

• A.True
• B.False

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Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?

• A.Escalation Rules
• B.Workflow Rules
• C.Assignment Rules
• D.Case Rules

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