An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.
What should the administrator configure?

• A.Set organization-wide sharing for Account as Public Read Only.
• B.Enable Account Teams and grant Read record-level access to account team members for the Account object
• C.Update the profile Account object to Modify All.
• D.Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.

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Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.
What should sales reps do to ensure their quotes and opportunities reflect their sales?

• A.Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity.
• B.Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity.
• C.Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased.
• D.Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price.

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The administrator at Universal Containers needs to convert a lookup relationship to a master-detail relationship.
what should the administrator verify to ensure that the conversion is successful?

• A.The owner is the same for all related records
• B.The lookup field is required on the child object.
• C.The lookup field in all records contains a value.
• D.No roll-up summaries exist on the lookup object.

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Universal Containers has four sales regions: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of Sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region. How can an administrator meet this requirement?

• A.Create one dashboard using Visualforce to create a filter, scheduled to be delivered on Monday mornings.
• B.Create one dashboard that includes a filter for each region, scheduled to be delivered on Monday mornings.
• C.Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings.
• D.Create a reporting snapshot and check the dashboard option, scheduled to be delivered on Monday mornings.

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An auto-response rule sends en email using Template when the field Case Source Is 'email' and Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case Source Is blank.
What will occur when a case is created from an Incoming email?

• A.An email is sent out using Template and then Case Source updates to email'.
• B.Case Source updates to 'email' and an email is sent out using Template2.
• C.Case Source updates to email and an email Is sent out using Template1.
• D.An email la sent out using Template and then Case Source updates to 'email'.

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