Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5.
Where should the Salesforce Admin set the number of search results to 10?
The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site. What Communities feature would you recommend to use?
Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?
Universal Containers is rapidly expanding its Partner network across Latin America and Europe and has received feedback that Partner engagement has been hampered by the lack of resources in the Partners' native languages.
Which three individual steps should a Community Cloud consultant take to provide a better experience for these international Partners? (Choose three.)
What are two ways a question can be escalated to a case?
Choose 2 answers
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