An Agentforce is tasked with analyzing Agent interactions looking into user inputs, requests, and queries to identify patterns and trends.
What functionality allows the AX Specialist to achieve this?

• A.User Utterances dashboard
• B.Agent Event Logs dashboard
• C.AI Audit & Feedback Data dashboard

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Which business requirement presents a good use case for leveraging Einstein Prompt Builder?

• A.Forecast future sales trends based on historical data.
• B.Identify potential high-value leads for targeted marketing campaigns.
• C.Send reply to a request for proposal via a personalized email.

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Universal Containers (UC) is building a Flex prompt template. UC needs to use data returned by the flow in the prompt template.
Which flow element should UC use?

• A.Add Flex Instructions
• B.Add Prompt Instructions
• C.Add Flow Instructions

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Universal Containers has implemented an agent that answers questions based on Knowledge articles. Which topic and Agent Action will be shown in the Agent Builder?

• A.General Q&A topic and Knowledge Article Answers action.
• B.General CRM topic and Answers Questions with LLM Action.
• C.General FAQ topic and Answers Questions with Knowledge Action.

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Universal Containers (UC) has a legacy system that needs to integrate with Salesforce. UC wishes to create a digest of account action plans using the generative API feature.
Which API service should UC use to meet this requirement?

• A.REST API
• B.Metadata API
• C.SOAP API

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