Free Access to Salesforce.Agentforce-Specialist.v2025-09-29.q108 with Valid Practice Test (Page 12)

Question 51

Universal Containers (UC) wants to use Generative AI Salesforce functionality to reduce Service Agent handling time by providing recommended replies based on the existing Knowledge articles. On which AI capability should UC train the service agents?

A.Service Replies
B.Case Replies
C.Knowledge Replies

Question 52

Universal Containers implemented Agentforce for its users. One user complains that an Agent is not deleting activities from the past 7 days. What is the reason for this issue?

A.Agentforce does not have the permission to delete the user's records.
B.Agentforce Delete Record Action permission is not associated to the user.
C.Agentforce does not have a standard Delete Record action.

Question 53

A data scientist needs to view and manage models in Einstein Studio, and also needs to create prompt templates in Prompt Builder. Which permission sets should an Agentforce Specialist assign to the data scientist?

A.Prompt Template Manager and Prompt Template User
B.Data Cloud Admin and Prompt Template Manager
C.Prompt Template User and Data Cloud Admin

Correct Answer: B

Comprehensive and Detailed In-Depth Explanation:The data scientist requires permissions for Einstein Studio (model management) and Prompt Builder (template creation). Note: "Einstein Studio" may be a misnomer for Data Cloud's model management or a related tool, but we'll interpret based on context. Let's evaluate.
* Option A: Prompt Template Manager and Prompt Template UserThere's no distinct "Prompt Template Manager" or "Prompt Template User" permission set in Salesforce-Prompt Builder access is typically via "Einstein Generative AI User" or similar. This option lacks coverage for Einstein Studio
/Data Cloud, making it incorrect.
* Option B: Data Cloud Admin and Prompt Template ManagerThe "Data Cloud Admin" permission set grants access to manage models in Data Cloud (assumed as Einstein Studio's context), including viewing and editing AI models. "Prompt Template Manager" isn't a real set, but Prompt Builder creation is covered by "Einstein Generative AI Admin" or similar admin-level access (assumed intent).
This combination approximates the needs, making it the closest correct answer despite naming ambiguity.
* Option C: Prompt Template User and Data Cloud Admin"Prompt Template User" isn't a standard set, and user-level access (e.g., Einstein Generative AI User) typically allows execution, not creation.
The data scientist needs to create templates, so this lacks sufficient Prompt Builder rights, making it incorrect.
Why Option B is Correct (with Caveat):"Data Cloud Admin" covers model management in Data Cloud (likely intended as Einstein Studio), and "Prompt Template Manager" is interpreted as admin-level Prompt Builder access (e.g., Einstein Generative AI Admin). Despite naming inconsistencies, this fits the requirements per Salesforce permissions structure.
References:
* Salesforce Data Cloud Documentation: Permissions- Details Data Cloud Admin for models.
* Trailhead: Set Up Einstein Generative AI- Covers Prompt Builder admin access.
* Salesforce Help: Agentforce Permission Sets- Aligns with admin-level needs.

Question 54

Universal Containers (UC) has a mature Salesforce org with a lot of data in cases and Knowledge articles. UC is concerned that there are many legacy fields, with data that might not be applicable for Einstein AI to draft accurate email responses.
Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?

A.Service AI Grounding
B.Work Summaries
C.Service Replies

Question 55

What is the primary function of the planner service in the Agent system?

A.Generating record queries based on conversation history
B.Offering real-time language translation during conversations
C.Identifying copilot actions to respond to user utterances

Question 51

Question 52

Question 53

Question 54

Question 55

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