Universal Container's internal auditing team asks An Agentforce to verify that address information is properly masked in the prompt being generated.
How should the Agentforce Specialist verify the privacy of the masked data in the Einstein Trust Layer?

• A.Enable data encryption on the address field
• B.Review the platform event logs
• C.Inspect the AI audit trail

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Choose 1 option.
Universal Containers (UC) has registered an external service and created a template-triggered prompt flow that invokes the external service to fetch data from a REST API. UC now needs to make the response data from the external service usable inside a prompt template as a merge field when the template runs.
How should UC meet this requirement?

• A.Use External Service Record merge fields.
• B.Convert the JSON to an XML merge field.
• C.Use the 'Add Prompt Instructions' flow element.

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Universal Containers (UC) implements a custom retriever to improve the accuracy of AI-generated responses.
UC notices that the retriever is returning too many irrelevant results, making the responses less useful. What should UC do to ensure only relevant data is retrieved?

• A.Define filters to narrow the search results based on specific conditions.
• B.Change the search index to a different data model object (DMO).
• C.Increase the maximum number of results returned to capture a broader dataset.

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For an Agentforce Data Library that contains uploaded files, what occurs once it is created and configured?

• A.Indexes the uploaded files in a location specified by the user
• B.Indexes the uploaded files into Data Cloud
• C.Indexes the uploaded files in Salesforce File Storage

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Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing autolaunched flow to query the Information from Oracle ERP, which is the system of record for the order fulfillment process.
How should an Agentforce Specialist apply the power of conversational AI to this use case?

• A.Create a custom Agent action which calls a flow.
• B.Configure the Integration Flow Standard Action in Agent Builder.
• C.Create a Flex prompt template in Prompt Builder.

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