Universal Containers (UC) would like to count the number of open cases associated with each
account and update the account with this value every Friday evening. UC has several hundred open
cases at any given time.
What should the administrator use to complete this request?

• A.Use a scheduled flow
• B.Use a scheduled process builder.
• C.Use a Roll-Up summary.
• D.Use a record trigger flow.

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What are three Setting an administrator should configure to make it easy for approvers to
respond to approval requests?
Choose 3 Answers.

• A.Specify initial submission actions within the approval process.
• B.Create a flow to automatically approve all records.
• C.Add the Items to approve component to the approvers home page.
• D.Update the organizations chatter setting to allow approvals.
• E.Enable the organizations Email approval response setting.

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Clod Kicks has the organization wide defaults for Opportunity set to private.
which two features should the administrator use to open up access to Opportunity records for sales
users working on collaborative deals?
Choose 2 answers

• A.Sharing rules
• B.Role hierarchy
• C.Sharing set
• D.Profiles

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Universal Containers requires a different Lightning page to be displayed when Accounts are
viewed in the Sales Console and in the Service Console.
How should an administrator meet this requirement?

• A.Assign Lightning pages as app default.
• B.Create different user profiles.
• C.Define multiple record types.
• D.Update page layout assignments.

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Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR
system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers

• A.Outbound Message
• B.Quick Action
• C.Approval Process
• D.Email Alert Action

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