The service manager at Ursa Major Solar wants to let customers know that they have received
their cases via email and their websites. Medium-priority and high-priority cases should receive different
email notifications than low-priority cases. The administrator has created three email templates for this
purpose.
How should an administrator configure this requirement?

• A.Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case
  priority. Select the appropriate email template for each rule entry.
• B.Include three assignment rules that fire when cases are created. Add a filter for case priority. Select
  the appropriate email template for each rule.
• C.Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority.
  Select the appropriate email template for each rule entry.
• D.Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select
  the appropriate email template for the rule.

Comment: *

Name: *

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Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value
of their Opportunities.
What should an administrator suggest to meet this request?

• A.Define a new Stage picklist value.
• B.Make the field editable on page layouts
• C.Create a custom field on Opportunity.
• D.Configure Forecasting support.

Comment: *

Name: *

Email: *

Verification: *

Northern Trail Outfitters has a new flow that automatically sets the field values when a new
account is created. That the flow is launched by a process, But the flow is not working properly.
What should administrator do to identify the problem?

• A.Review debug logs with the login level.
• B.Use the native debug feature in the flow builder.
• C.Setup Email logs and review the send error log.
• D.View the setup audit Trail and review for errors.

Comment: *

Name: *

Email: *

Verification: *

The administrator has been asked to automate a simple field update on the account. When a
support agent changes the status of the account to 'Audited', they would like the system to
automatically update the Audited date field on the account with today's date.
Which tool should the administrator use to complete this automation?

• A.Flow Builder
• B.Formula Field
• C.Approval process
• D.Validation Rule

Comment: *

Name: *

Email: *

Verification: *

administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.
What could cause this issue?

• A.The username is restricted to a domain specific to my domain.
• B.The username is already in use another organization.
• C.The email used for the username is not a corporate email address.
• D.The email address used for the username has a contact record.

Comment: *

Name: *

Email: *

Verification: *