The Marketing User checkbox on a user record allows users to do which of the follow actions (Multiple correct answers):

• A.Delete campaigns
• B.Use the campaign import wizard
• C.Configure advanced campaign setup
• D.Create campaigns
• E.Edit campaigns

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A Record Owner has the following privileges:

• A.Import Leads Capabilities
• B.View and Edit Capabilities
• C.Import Opportunity Capabilities
• D.Transfer Capabilities
• E.Deletion Capabilities

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Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.
How should the administrator configure this request?

• A.Add the knowledge component to the page layout.
• B.Add the Knowledge component list to the page layout.
• C.Add the Knowledge related list to the page layout.
• D.Add the knowledge related list to the record page

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Why would you use early triggers?

• A.To allow notification before a case actually escalates
• B.To escalate any case within a period
• C.To escalate a case according to a time zone
• D.To send an auto response email to customers

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Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.
How should an administrator accomplish the request?

• A.Create a workflow role to update the Event Date Field.
• B.Create an approval process on the Campaign object.
• C.Create a sharing rule so that other agents can view events.
• D.Create a campaign for agents to request event dates.

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