Universal Containers has setup a picklist dependency between Region and Zone on the Account object. The sales manager has requested that when a user selects a region a zone must also be selected. How can this be achieved?

• A.Create a validation rule using ISPICKVAL().
• B.Make the Zone field required on the page layout.
• C.Set the default values for both picklist fields.
• D.Make both picklist fields required on the field level.

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Universal Containers uses a custom object to track customer complaints. The company wants to have a field on the custom object where they can include a reference to another complaint. What type of relationship can be used to accomplish this?

• A.Junction
• B.Master-detail
• C.Hierarchical
• D.Lookup

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The administrator at Universal Containers wants to improve data quality by ensuring that all accounts have a billing State/Province based upon the Billing Postal Code for that account. Which two solutions can meet this requirement?
Choose 2 answers.

• A.Use a workflow rule that populates Billing State/Province based on a custom object that maps postal codes to states/provinces.
• B.Use a validation rule to do a HLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces.
• C.Use a validation rule to do a VLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces.
• D.Use a trigger that populates Billing State/Province based on a custom object that maps postal codes to states/provinces.

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When can a user become an owner of a record without being a record creator? Choose 2 answers.* (1 Point)

• A.If person is above the owner of the record in role hierarchy
• B.If the record is in a queue
• C.If he is already a record owner
• D.if someone shares the record to the record owner

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Categorize accounts as small, medium, or large based on employees (1)

• A.cross filter
• B.bucket field
• C.joined report
• D.PREVGROUPVAL function
• E.reporting snapshot
• F.custom report type
• G.dashboard filter

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