AW Computing uses a private sharing model for cases. A select group of five users need read/write access to all cases with a specific record type. Of these users, one is assigned the Support Manager profile and four are assigned the Support Representative profile. How can the administrator meet this requirement?

• A.Modify the Support Manager and Support Representative profiles to View All Data access on all cases with the record type.
• B.Create a new profile for the five users with View All Data access; remove access to the record type from all other profiles.
• C.Create a public group for the users and a custom parent case record with the record type; share this case by record owner.
• D.Create a public group for the users and use criteria-based sharing rules to share cases with the record type to that group.

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What would you check to see whether a workflow failed? * (1 Point)

• A.integration log
• B.debug log
• C.failed work flow log
• D.workflow log

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Sales management wants to enforce a process in which the name of an account is always included in the name of an opportunity. How can automation be used to help meet this requirement?

• A.Use an Apex Trigger on the Account object that adds the account name to the opportunity name.
• B.Use approval process that routes newly created opportunities to management for data quality review.
• C.Write a validation rule that updates the opportunity name with the account name using a cross-object formula.
• D.Write a criteria-based workflow rule that updates the opportunity name concatenated with the account name.

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Which of the following options would be used to limit the number of records and assist with data consistency? * (1 Point)

• A.Custom lookup fields and lookup filters
• B.Custom formula fields
• C.Record types and page layouts
• D.Picklist and dependent picklist fields
• E.Workflow field updates

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Universal Containers purchased Field Service Lightning Licenses in Production and wants to make these license available in an active development sandbox with the minimum development impact.
How should an administrator create these licenses in the sandbox?

• A.Refresh the sandbox from production.
• B.Submit a Salesforce support case.
• C.Merge Production and the sandbox using a template.
• D.Use the Match Production Licenses tool.

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