A user with Delegated Administration cannot do which of the following for users accounts that she/he has delegated authority for (select all that apply):
Select one or more:

• A.Assign a profile with the "Modify all Data" permission.
• B.Modify a profile
• C.Reset passwords.
• D.Set Quotas.
• E.Unlock users.
• F.Create default opportunity teams.
• G.Change the profile for a user.

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An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.
What action should be taken to populate the Status field on the records and add new records?

• A.Insert
• B.Upsert
• C.Export
• D.Update

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Which two permissions need to be enabled to set up entitlement management, including milestones, entitlement processes, and entitlement templates?

• A.Manage Milestones
• B.Customize Application
• C.Manage Entitlements
• D.Customize Entitlements

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A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?

• A.The contact owner has not selected the option to share contacts with others in the role hierarchy.
• B.The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role.
• C.The account sharing settings are controlled by the parent, and the account owner is not under the sales manger's role.
• D.The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator.

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Which of the following statements are true about the Opportunity field, "Stage"? Choose two answers.

• A.There are other sales methodologies that can be downloaded from the AppExchange and used within Salesforce
• B.There are 10 default stage values, based on a commonly used sales methodology.
• C.The list of default stage values cannot be edited or added.

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