Universal Containers has been testing an updated Service Console in a sandbox and is ready to move it to Production.
Which deployment solution should a consultant use?

• A.Data Loader
• B.Change Sets
• C.Mass Transfer Records
• D.Manual configuration

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What are three considerations when adding a report chart to a Console Component? Choose 3 answers

• A.The report chart is added to the Page Layout.
• B.The report contains a chart.
• C.The report is shared with a Chatter Group.
• D.The report is a Summary or Matrix report.
• E.The report has a standard Report Type.

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A new customer to Salesforce is considering implementing a customer portal. The customer has millions of users and plans to evaluate a high-volume customer portal.
What is a key consideration when configuring a customer portal?

• A.Users cannot own records
• B.Users can download and view content
• C.Users can be part of a case team
• D.Users are not associated with a role in the hierarchy

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A company has created a new onboarding process. An Agent must create ten open activities that align to a step of this onboarding experience. Creating these activities can take up to 20 minutes each to complete.
What should the Agent recommend to minimize costs?

• A.Provide a macro that will automatically create the activities when executed.
• B.Add an object-specific custom quick action to create new activities.
• C.Assign a single agent to create the activities on all new onboarding cases.
• D.Hire a certified developer to write an apex trigger that creates each new activity.

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Using Import Wizard, how many Asset records can you import at a time?

• A.You cannot import Assets via Import Wizard
• B.50,000
• C.1000
• D.100,000
• E.5000

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