Universal Containers wants their Field Sales team to only see the accounts that they own. Separate North American and European marketing teams should only see accounts in their respective regions. The Inside Sales Team needs to see all accounts in Salesforce.
How can this be accomplished?

• A.Set the Organization-Wide Default to Private for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team profile with the "View All" setting for accounts.
• B.Set the Organization-Wide Default to Private for accounts. Create permission sets for each Marketing Team, and create an Inside Sales Team profile with the "View All" setting for accounts.
• C.Set the Organization-Wide Default to Public for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team permission set with the "View All" setting for accounts.
• D.Set the Organization-Wide Default to Public for accounts. Create profiles for each Marketing Team, and create an Inside Sales Team role that is at the top of the Role Hierarchy.

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Ursa Major Solar wants to automate a welcome email to new clients and include a customized survey about their buying experience. An app builder is tasked with this project and has very little time to build the solution from scratch.
What should the app builder do to meet the deadline and custom requirements?

• A.Choose a managed package from AppExchange that closely meets the requirements of the project And restricts programmatic development.
• B.Work with a developer to create custom apex code and a Visualforce survey to meet criteria.
• C.Build the survey declaratively and use a workflow rule to send it to the customer as an external message to meet criteria.
• D.Select an unmanaged package from AppExchange that closely meets the requirements of the project that allows programmatic development.

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Representatives at Universal Containers uses Salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to SAP with the Lead's information.
What automation process will accomplish this without writing any code?

• A.Create a Workflow Rule with an outbound message as the action.
• B.Create a process using Process Builder to send the outbound message.
• C.Design an Approval Process that sends an outbound message upon approval.
• D.Use Flow to create a wizard that will send an outbound message.

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A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field.
However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances.
What is the recommended solution to grant the customer service agent access to the field?

• A.Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security.
• B.Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.
• C.Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent.
• D.Update the custom field's Field Level Security in setup to allow the agent read-only access to the field.

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You can export data from Salesforce using any of the following methods except __________.

• A.Use the data loader client application.
• B.Log a case with SF.
• C.Use the data Manager tool to manually request an export of all the data in your organization.
• D.Use the data Export wizard within SF to export data manually or automatically.

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