The VP of sales at Universal Containers wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. How can the App Builder accomplish this?

• A.Workflow
• B.Lightning Connect
• C.Visual workflow
• D.Lightning Process Builder

Comment: *

Name: *

Email: *

Verification: *

SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT?

• A.Include Surveys as a Case related list
• B.Case Validation Rules
• C.Add Path to the top of the Case layout
• D.Guided Action Flows on the record page

Comment: *

Name: *

Email: *

Verification: *

Universal Containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.
What should the app builder do to meet the requirement?

• A.Email deliverability set to system email only.
• B.Email configured for SMTP authentication.
• C.Email relay to the configured host enabled.
• D.Email deliverability set to no access.

Comment: *

Name: *

Email: *

Verification: *

You can control access to report folders based on __________.

• A.All of the above.
• B.Permissions, roles, and public groups.
• C.Public groups, organization-wide defaults, and IP restrictions.
• D.Password settings, permissions, and user settings.

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks works on an annual subscription model. When a sales rep marks an opportunity as closed won, a new opportunity should automatically be created for the renewal. The contracts team works outside of Salesforce but also needs to be notified about closed deals in order to initiate the contract process with the customer.
Which automation solution would meet these requirements?

• A.Approval Process
• B.Validation Rule
• C.Process Builder
• D.Workflow Rule

Comment: *

Name: *

Email: *

Verification: *