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  1. Home
  2. Salesforce Certification
  3. Certified-Business-Analyst Exam
  4. Salesforce.Certified-Business-Analyst.v2024-02-19.q244 Dumps
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Question 186

At Cloud Kicks (CK), the marketing director's management style is results-driven. CK uses scrum methodology when developing improvements to its Salesforce org. The director requests urgent enhancements in the middle of a sprint that require changes by the development team, The director believes their needs are of the highest importance.
What should the business analyst do when disruptions to the project occur?

Correct Answer: C
Explanation
The best way for a business analyst to handle disruptions to the project from urgent requests by the marketing director is to interpret them as guidelines to be used when determining priorities for the upcoming release.
This will help them balance between meeting stakeholder expectations and following scrum methodology principles. Focusing on agreed upon deliverables instead of new requests may ignore changing business needs or miss opportunities for improvement. Asking for an additional resource to implement new requests may increase complexity or cost without adding value or quality.
References:https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/
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Question 187

Business analyst (BA) at Universal Containers looks at the user stories for a new implementation of the for salesforce Customer Data Platform (CDP) and notices they are too large. The BA recommends that the large Dries be broken down into smaller stories which will decrease the future level of effort for subsequent ac.
Which activity will be mast impacted by breaking down the user stories?

Correct Answer: A
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Question 188

Over the past month, a business analyst (BA) has worked with various stakeholders at Cloud Kicks to document requirements for an upcoming Tableau implementation. A stakeholder suggested a revision to the requirements. The BA sent the updated requirements to the stakeholders and they signed off.
Where should the BA track this milestone?

Correct Answer: B
Explanation
The document that the BA should use to track this milestone is a change log. A change log is a document that records and tracks any changes made to a project or its deliverables over time. It typically includes information such as the date, description, reason, impact, priority, status, and approval of each change. A change log helps to ensure that all changes are documented and communicated, avoid confusion or conflicts among different versions or stakeholders, and maintain a history of changes for reference or audit purposes. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-documentation/manage-documentati
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Question 189

A business analyst has been asked to evaluate all of the reporting tools that Universal Containers (UC) currently uses, including CRM Analytics, to identify gaps and overlaps in functionality.
Which tool would help UC understand the existing functionality.

Correct Answer: B
Explanation
The tool that would help UC understand the existing functionality of all of its reporting tools is a capability model. A capability model is a visual representation of the core capabilities or functions that an organization performs or delivers to achieve its strategic objectives. A capability model helps to identify and organize high-level process areas that span across different departments or teams, as well as highlight any gaps or overlaps in functionality. A capability model can also help to prioritize and scope Salesforce projects based on business value and impact.
In this case, UC can use a capability model to map out all of its reporting tools by their capabilities or functions, such as data sources, data integration, data analysis, data visualization, data sharing, etc. This would help UC understand what each reporting tool can do or provide, how they relate or differ from each other, and where there may be redundancies or inefficiencies in their reporting processes. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/business-pro
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Question 190

Which of the following User Management terms is best described by this definition: " Record created to identify a new employee that starts accessing Salesforce"

Correct Answer: C
Explanation
Users is the User Management term that is best described by this definition: "Record created to identify a new employee that starts accessing Salesforce". Profiles are User Management terms that define what users can do within an organization based on their job function and responsibilities. Roles are User Management terms that control data visibility and reporting hierarchy within an organization based on users' positions. Usernames are User Management terms that identify users when they log in to Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.users_def.htm&type=5
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