Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:
Regional Containers have been developing their Partner Community, they have created all the required pages, content and have created all the Community users and relevant profiles they activated the Community 10 minutes ago, when were the Partner Users notified of their community login credentials?
As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this?
Select one or more of the following:
Universal Containers will be implementing several Communities, and wants to ensure login uniqueness.
Which set of licence types will enforce username uniqueness across all Salesforce organisations and Communities?
Select one or more of the following:
The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Select one or more of the following:
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