Universal Containers needs to add a page to their Customer Service Template-based Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?
Select one or more of the following:

• A.Create an object page
• B.Clone a standard page
• C.Clone an object page
• D.Create a standard page

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As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with?

• A.#AskForce on Twitter and the Success Community
• B.Partner Relationship Manager and Marketing Managers
• C.Executives and the Partner Relationship Manager
• D.Partner Relationship Manager and Sales Managers
• E.Sales Team, Marketing Team, Service Team and Executives

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- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
- Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:

• A.Make sure customers are members of only the Architect and Builder Community
• B.Load test Chatter groups to make sure file and member counts won't be exceeded
• C.Establish moderation rules and processes for addressing flagged content
• D.Set up reputation levels that help users to identify people with greater expertise and incentivise participation
• E.Test the member profile permissions to make sure they are able too find and post relevant information

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What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.

• A.All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
• B.Community Managers are able to view all Community Users regardless of the organization-wide defaults
• C.Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
• D.Community users in the same community can see each other, regardless of the organization-wide defaults.
• E.Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.

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Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Customer Service (Napili) Template-based Community. They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?

• A.Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article.
• B.Enable the article voting property on the Article Content component in the article detail page in the Community Builder.
• C.Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
• D.Create a customer survey using custom Lightning components and add it to the homepage.

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