Universal Containers (UC) has 50 million customers and stores customer order history on an ERP system. UC also uses Salesforce to manage opportunities and customer support.
In order to provide seamless customer support, UC would like to see the customer's order history when viewing the customer record during a sales or support call.
What should a data architect do in order to provide this functionality, while preserving the user experience?

• A.Use an Apex callout to populate a text area field for displaying the order history.
• B.Use Salesforce Connect and an external object to display the order history in Salesforce
• C.Import the order history into a custom Salesforce object, update nightly
• D.Embed the ERP system in an iframe and display on a custom tab.

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A customer needs a sales model that allows the following:
Opportunities need to be assigned to sales people based on the zip code.
Each sales person can be assigned to multiple zip codes.
Each zip code is assigned to a sales area definition. Sales is aggregated by sales area for reporting.
What should a data architect recommend?

• A.Assign opportunities using list views using zip code.
• B.Allow sales users to manually assign opportunity ownership based on zip code.
• C.Configure territory management feature to support opportunity assignment.
• D.Add custom fields in opportunities for zip code and use assignment rules.

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Universal Containers (UC) is concerned about the accuracy of their Customer information in Salesforce. They have recently created an enterprise-wide trusted source MDM for Customer data which they have certified to be accurate. UC has over 20 million unique customer records in the trusted source and Salesforce. What should an Architect recommend to ensure the data in Salesforce is identical to the MDM?

• A.Extract the Salesforce data into Excel and manually compare this against the trusted source.
• B.Load the Trusted Source data into Salesforce and run an Apex Batch job to find difference.
• C.Use an AppExchange package for Data Quality to match Salesforce data against the Trusted source.
• D.Leave the data in Salesforce alone and assume that it will auto-correct itself over time.

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UC is preparing to implement sales cloud and would like to its users to have read only access to an account record if they have access to its child opportunity record. How would a data architect implement this sharing requirement between objects?

• A.Create a criteria-based sharing rule.
• B.Implicit sharing will automatically handle with standard functionality.
• C.Add appropriate users to the account team.
• D.Create an owner-based sharing rule.

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NTO has multiple systems across its enterprise landscape including salesforce, with disparate version the customer records.
In salesforce, the customer is represented by the contact object.
NTO utilizes an MDM solution with these attributes:
1. The MDM solution keeps track of customer master with a master key.
2. The master key is a map to the record ID's from each external system that customer data is stored within.
3. The MDM solution provides de-duplication features, so it acts as the single source of truth.
How should a data architect implement the storage of master key within salesforce?

• A.Store the master key in Heroku postgres and use Heroku connect for synchronization.
• B.Create a custom object to store the master key with a lookup field to contact.
• C.Create an external object to store the master key with a lookup field to contact.
• D.Store the master key on the contact object as an external ID (Field for referential imports)

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