Universal Containers (UC) has deployed Salesforce to manage Marketing. Sales, and Support efforts in a multi -system ERP environment After reaching the limits of native reports & dashboards. UC leadership is looking to understand what options can be used to provide more analytical insights. What two approaches should an architect recommend? Choose 2 answers

• A.Setup Audit Trails
• B.Wave Analytics
• C.AppExchange Apps
• D.Weekly Snapshots

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DreamHouse Realty uses Custom Metadata Types instead of Custom setting.
What is an advantage of this decision?

• A.Custom metadata records are editable in Apex.
• B.Custom metadata records are NOT copied from production to sandbox.
• C.Report definitions can include references to Custom Metadata Types.
• D.Packages can be used to deploy Custom metadata records.

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Universal Containers is creating a new B2C service offering for consumers to ship goods across continents.
This is in addition to their well-established B2B offering. Their current Salesforce org uses the standard Account object to track B2B customers. They are expecting to have over 50,000,000 consumers over the next five years across their 50 business regions. B2C customers will be individuals. Household data is not required to be stored. What is the recommended data model for consumer account data to be stored in Salesforce?

• A.Use the Account object with Person Accounts and a new B2C page layout.
• B.Create a new picklist value for B2C customers on the Account Type field.
• C.Use 50 umbrella Accounts for each region, with customers as associated Contacts.
• D.Use the Account object with a newly created Record Type for B2C customers.

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UC migrating 100,000 Accounts from an enterprise resource planning (ERP) to salesforce and is concerned about ownership skew and performance.
Which 3 recommendations should a data architect provide to prevent ownership skew?
Choose 3 answers:

• A.Assign a default user as owner of account and do not assign any role to default user.
• B.Assign "view all" permission on profile to give access to account.
• C.Keep users out of public groups that can be used as the source for sharing rules.
• D.Assigned a default user as owner of accounts, and assign role in hierarchy.
• E.Assign a default user as owner of accounts and assigned top most role in hierarchy.

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A large retail B2C customer wants to build a 360 view of its customer for its call center agents. The customer interaction is currently maintained in the following system:
1. Salesforce CRM
2. Custom billing solution
3. Customer Master Data management (MDM)
4. Contract Management system
5. Marketing solution
What should a data architect recommend that would help upgrade uniquely identify customer across multiple systems:

• A.Store the salesforce id in all the solutions to identify the customer.
• B.Create a customer data base and use this id in all systems.
• C.Create a custom field as external id to maintain the customer Id from the MDM solution.
• D.Create a custom object that will serve as a cross reference for the customer id.

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