Cloud Kicks is preparing to migrate a large amount of data from a legacy CRM system to Salesforce and wants to optimize the performance of this migration.
Which three approaches should be considered? (Choose three.)

• A.Defer sharing calculations of the Salesforce Org.
• B.Evaluate the time zones of the User loading the data.
• C.Deactivate approval processes and workflow rules.
• D.Remove custom indexes on the data being loaded.
• E.Evaluate whether the legacy system is still in use.

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Universal Containers wants to process mobile payments.
How can this requirement be met?

• A.Add a custom field to store the credit card number.
• B.Install an AppExchange package.
• C.Create a custom payments object.
• D.Attach a picture of the credit card.

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Universal Containers has recently experienced a higher volume of traffic on their mobile app hosted on Heroku. When Universal Containers was running 4 standard-2x dynos with 1 GB RAM each, they encountered multiple H12 ("request timeout") errors. The app never consumed more than 800 MB of RAM.
They then switched to performance-m dynos, with 2.5 GB RAM, and set autoscaling to a maximum of 2 dynos. However, they still encountered H12 ("request timeout") errors.
What remediation should an Architect recommend to alleviate this problem?

• A.Add a logging add-on from the Elements marketplace.
• B.Move long-running tasks to worker dynos.
• C.Upgrade to performance-L dynos with 14 GB RAM.
• D.Replace autoscaling with a manual scaling option of 2.

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Universal Containers is looking to implement Entitlement Management to meet the following requirements:
1) Any employee from the customer account is eligible for support.
2) Specific purchased products are eligible for support.
What Objects should be set up for Entitlement Management?

• A.Accounts and Assets
• B.Accounts and Service Contracts
• C.Contacts and Service Contracts
• D.Contacts and Assets

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Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site.
The starting point of the SLA is when the Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed.
Which three configurations should a Consultant implement to ensure this can be achieved? (Choose three.)

• A.Create a Workflow to close the Milestone when the Wrap Up is complete.
• B.Create a Milestone which has entry criteria for Status = Technician Wrap Up.
• C.Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
• D.Create a Process to call a Flow that completes the Milestone when the Wrap Up is complete.
• E.Create custom fields to capture that the Wrap Up Activities have been completed.

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