A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?

• A.Using three FlexCards
• B.Using a single FlexCard with three states
• C.Using a single FlexCard with multiple card filters
• D.Using a single FlexCard with three flyouts

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What is the purpose of a DataRaptor Load?

• A.Write data to Salesforce objects
• B.Post data to Salesforce APIs
• C.Load data to an Interface object
• D.Send data to a PDF template

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A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a very long-running process that makes users impatient.
Which feature should the consultant recommend to Improve performance and address users' concerns?

• A.Try Catch
• B.Batch jobs
• C.Chaining
• D.Conditions

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A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?

• A.Add an address typeahead element to all the OmniScripts.
• B.Create new versions of the OmniScripts to collect the address information.
• C.Use a DataRaptor Transform to standardize the data format.
• D.Create a reusable OmniScript to update address information.

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What is the purpose of Step elements in OmniScript?

• A.Allows the user to input data
• B.Groups elements that extract data
• C.Enables the use of repeatable blocks
• D.Organizes the script into one or more pages

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