A company is designing a new console for contact center agents. The cards in the console need to display the following:
* "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date fields with alink to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?

• A.Using card session variables and a single FlexCard with multiple flyouts
• B.Using card session variables and multiple FlexCards
• C.Using card filter and a single FlexCard with multiple flyouts
• D.Using card filter and multiple FlexCards

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When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts?
Choose 2 answers

• A.They future-proof your front-end design.
• B.They can retrieve Salesforce data from multiple objects faster.
• C.They combine multiple actions into a single server call.
• D.They enable better usability in digital interactions.

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An existing OmniScript used to capture and update customer information displays the following information on the same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?

• A.Use a template for each category and add custom code for the required validation
• B.Use a Section to break the information and Headline to the title and a required icon in the input
• C.Use a Visualforce Page with the categories, labels, and the required validation
• D.Use Block elements to group and required property checked in some of the inputs

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An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?

• A.* A header FlexCard for client information and profile attributes
  * Child FlexCards for investment instruments with a Flyout for additional information
• B.* A header FlexCard for client information and profile attributes
  * FlexCards for investment instrument information
• C.* A header FlexCard for client information with a Flyout for profile attributes
  * Child FlexCards for investment instruments with a Flyout for additional information
• D.* An OmniScript with a Step for client information
  * Block Elements for investment instruments

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A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?

• A.DataRaptor Extract Action
• B.DataRaptor Post Action
• C.Integration Procedure Action
• D.HTTP Action

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