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  1. Home
  2. Salesforce Certification
  3. Plat-Admn-301 Exam
  4. Salesforce.Plat-Admn-301.v2026-02-28.q78 Dumps
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Question 11

Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.
What should the administrator do to resolve this issue?

Correct Answer: D
One possible cause of unexpected changes to record values is having multiple automation tools that update the same field on the same object. This can create conflicts and overwrite each other's values. To resolve this issue, the administrator should consolidate automation tools and use only one tool per object and field combination. This can help avoid confusion and ensure consistent results. References: https://help.salesforce.
com/s/articleView?id=sf.process_which_tool.htm&type=5 https://trailhead.salesforce.com/en/content/learn
/modules/business_process_automation/automation_considerations
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Question 12

The administrator at AW Computing has been asked to review whether any users are making configuration changes directly in production.
Which item should the administrator review to find these details?

Correct Answer: A
The Setup Audit Trail is a tool that allows you to view and download a log of changes made in your org's Setup area. The log shows up to 20 fields of information for each change, such as who made it, when it was made, what type of change it was, and what values were changed. You can use the Setup Audit Trail to track configuration changes directly in production and identify any unauthorized or problematic changes.
References: https://help.salesforce.com/s/articleView?id=sf.monitorsetup.htm&type=5
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Question 13

The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor.
The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records.
What should the administrator handle this request?

Correct Answer: A
Permission sets are collections of settings and permissions that give users access to various tools and functions without changing their profile or requiring multiple profiles for users who perform different tasks across apps in your org. By assigning a permission set that has View All on Leads to the contractor, Cloud Kicks can grant them view access to all lead records without modifying their profile or creating a new one.
References: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
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Question 14

Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website.
Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject.
How should the system administrator modify the report meet this request?

Correct Answer: C
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Question 15

At Cloud Kicks, users are able to run reports. However, when users try to export a report, they are taken to a login screen and prompted for additional verification.
What is causing this issue?

Correct Answer: D
A high assurance session is a type of session security level that requires users to verify their identity using a second factor of authentication, such as Salesforce Authenticator, a verification code, or a security key.
Administrators can configure certain actions or permissions to require a high assurance session, such as exporting reports, viewing encrypted data, or accessing connected apps.
If users are able to run reports but are taken to a login screen and prompted for additional verification when they try to export a report, it could be because exporting is configured to require a high assurance session.
This means that users need to use a second factor of authentication to export reports, even if they have already logged in with their username and password. References: https://help.salesforce.com/s/articleView?id=sf.
identity_verification.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.security_sessions.
htm&type=5
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