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  1. Home
  2. Salesforce Certification
  3. Process-Automation Exam
  4. Salesforce.Process-Automation.v2024-07-27.q49 Dumps
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Question 26

Which three building blocks are used to create a Flow?

Correct Answer: A,C,E
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Question 27

Which of the following are true regarding the Lead Conversion process? Choose two

Correct Answer: A,B
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Question 28

In which two ways does Salesforce Flow for Service help customer service agent?

Correct Answer: B,C
Salesforce Flow for Service enhances customer service agents' efficiency by providing guided visual workflows (Flows) and quick actions that walk agents through standardized customer engagement processes. This ensures consistency and quality in customer interactions. Additionally, it allows agents to open customer records and seamlessly resume conversations, ensuring a personalized and context-aware service experience.Reference: Salesforce Blog - Salesforce Flow for Service
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Question 29

What can an Administrator do from within the flow error email?

Correct Answer: B
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Question 30

Universal Containers (UC) is automatically its employee offboarding process. Payroll information is stored in an external system. What could UC use to make a automatic update to the payroll system when an employee is offboarded?

Correct Answer: A
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