Universal Containers is a fast-growing company that sells containers globally. It has thousands of dealerships throughout the world where local dealers service Containers sold locally. They recently opened two dealerships in California: NorthCal and SoCal. Universal Containers implemented a new partner community to enable their dealers. Each dealership has a dealer Manager who has all service agents report into them. Assuming a private sharing model, what is the best option to enable dealer managers to have visibility to customer cases within their dealership and not across all dealerships?

• A.Create sharing groups that share all cases to all agents under the Dealer manager.
• B.Build a trigger that create manual sharing of cases as needed whenever a new case is created.
• C.No changes are needed to the sharing and visibility model to implement this requirement.
• D.Create a batch job that creates sharing rules as needed, based on the cases created.

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The sales manager in Japan have asked the sales manager in Australia to assist them with closing their deals.
How are these requirements achieved?

• A.Assign the sales manager View All on the opportunity object.
• B.Use sharing set to give the sales manager access to the deals.
• C.Use opportunity teams to automatically add the sales manager as a team member.
• D.Create ownership-based sharing rule.

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Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?

• A.Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
• B.All sales reps will have Read access to all Accounts.
• C.All sales reps will have Read access to Accounts for all Opportunities.
• D.Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.

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DreamHouse Realty has the following situation:
- User 1 is in the default account team for User 2, who owns the ACME account.
- User 2 modifies User 1's team member access to the account.
What results from this modification?

• A.The modification affects the default Opportunity team
• B.The modification affects only the ACME Account
• C.The modification affects all child ACME Accounts
• D.The modification affects the default Account team

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Universal Containers uses the Case object to track service tickets. They have implemented Case teams to allow multiple support representatives to manage the Cases. Which two "Filter by owner" options would the user see while creating a list view on the Case object?
Choose 2 answers

• A.Public Groups
• B.Queue
• C.Roles
• D.My Case Teams

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