Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when
a relationship is created between Account and shoe to prevent orphaned shoe records.
What should the administrator do to complete this requirement?

• A.Create a master-detail lookup.
• B.Create an indirect lookup
• C.Create an encrypted lookup
• D.Create a hierarchical lookup

Comment: *

Name: *

Email: *

Verification: *

Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a
way to is identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?

• A.Set up Web-to-Lead form the interns use.
• B.Define a record type and assign it to the interns.
• C.Create a separate Lead Lightning App.
• D.Update the active Leas Assignment Rules.

Comment: *

Name: *

Email: *

Verification: *

The support group at Universal Containers wants agents to capture different Information for product support and Inquiry cases. In addition, the lifecycle for product support cases should
have more steps than the lifecycle for inquiry cases. Which three features should an administrator use to meet these requirements?
Choose 3 answers Calculator

• A.Page layouts
• B.Permission sets
• C.Support processes
• D.Record types
• E.Field -level security

Comment: *

Name: *

Email: *

Verification: *

Universal Containers has two sales teams, sales team A and sales team B.
Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How should the administrator share records owned by sales team A with sales team B?

• A.Owner-based sharing
• B.Use manual sharing
• C.Hierarchical sharing
• D.Criteria-based sharing

Comment: *

Name: *

Email: *

Verification: *

The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their website. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

• A.Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.
• B.Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.
• C.Select the appropriate email template for each rule entry.
• D.Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority.
• E.Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.

Comment: *

Name: *

Email: *

Verification: *