Free Access to Salesforce.User-Experience-Designer.v2022-03-08.q27 with Valid Practice Test (Page 4)

Question 11

A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?

A.Focus Groups
B.Usability Testing
C.Qualitative
D.Surver

Question 12

How would a UX Designer Differentiate between voice and tone?

A.Voice reflects the character and tone is one's strength.
B.Voice reflects the personality and tone is the way one speaks.
C.Voice reflects the expression and tone is the way one designs.
D.Voice reflects the frequency and tone is one's pitch.

Question 13

Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers

A.Einstain Bots
B.MyTrailhead
C.Automated Invitations
D.Salesforce Connect

Question 14

Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?

A.Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.
B.Develop a custom Layout in user interface, attaching a new stylesheet in static resources.
C.Design a custom Branding set in use interface, selecting a logo, colors, and font type.
D.Choose one of the built-in Salesforce themes that closest matches the design guidelines

Question 15

Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?

A.Read/Create/Edit access
B.No access
C.Read/Create access
D.Read-only access

Question 11

Question 12

Question 13

Question 14

Question 15

Download PDF File