UI Action can prompt that an Incident has been successfully submitted.

• A.False
• B.True

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What defines conditions that are evaluated against users to determine which users can create, read, write, and
retire knowledge articles.

• A.User permissions
• B.User Criteria
• C.User conditions
• D.User info

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What is a Record Producer?

• A.A Record Producer is a type of Catalog Item that is used for Requests, not Services
• B.A Record Producer creates user records
• C.A Record Producer is a type of a Catalog Item that allows users to create task-based records from the
  Service Catalog
• D.A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests

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A User is stored in which table?

• A.User [user_profile]
• B.User [ syst_user_profile]
• C.User [ sys_user_group]
• D.User [sys_user]

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The baseline Service Catalog homepage contains links to which of the following components?

• A.Record Producers, Order Guides, and Catalog Items
• B.Order Guides, Catalog Items, and flows
• C.Order Guides, Item Variables, and flows
• D.Record Producers, Order Guides, and Item Variables

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