Which one of the following is NOT a type of Visual Task Board?

• A.Feature
• B.Guided boards
• C.Flexible
• D.Freeform

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Which one of the following statements is a recommendation from ServiceNow about Update Sets?

• A.Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to
  another instance
• B.Avoid using the Default Update set as an Update Set for moving customizations from instance to
  instance
• C.Use the Baseline Update Set to store the contents of items after they are changed the first time
• D.Before moving customizations from instance to instance with Update Sets, ensure that both instances are
  different versions

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When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

• A.Long-term signals
• B.Stability signals
• C.Non-signals
• D.Anti-signals

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What is generated from the Service Catalog once a user places an order for an item or service?

• A.A change request
• B.An SLA
• C.A request
• D.An Order Guide

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How are Workflows moved between instances?

• A.Workflows are moved using Application Sets
• B.Workflows cannot be moved between instances
• C.Workflows are moved using Transform Maps
• D.Workflows are moved using Update Sets

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