What is the platform name for the Group table?

• A.sys_groups
• B.SyS_USer_group
• C.Sys_group
• D.group

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Which one of the following statements describes the purpose of a Service Catalog workflow?

• A.Although a Service Catalog workflow cannot send notifications, the workflow drives complex
  fulfillment processes
• B.A Service Catalog workflow generates three basic components: item variable types, tasks, and
  notifications
• C.A Service Catalog workflow is used to drive complex fulfillment processes and sends notifications to
  defined users or groups
• D.A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals

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A role is recorded in which table?

• A.Role[sys_user_role]
• B.Role[sys_user]
• C.Role[sys_user_profile]
• D.Role[sys_user_record]

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Which type of scripts run in the browser?

• A.Business Rule Scripts
• B.Access Contral Scripts
• C.script Include Scripts
• D.Policies and Client Scripts

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Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

• A.Service Schema Map (SSM)
• B.CMDB Class Manager (CMDBCM)
• C.CI Class Manager (CICM)
• D.Service Mapping Utility (SMU)
• E.Common Service Data Model (CSDM)

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