A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:
* Requested for
*Requested by
* Approving manager
* Delivery instructions
All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?

• A.Create one Variable Set for the four variables; then add that variable set to each of the 80 catalog items.
• B.Create a Record Producer that contains the four fields: then add to the record producer related list on the Catalog files.
• C.Create an Order Guide, which includes all variables: then copy and hide variables as needed.
• D.Create a Variable Set Template: then apply to all of the catalog items.
• E.Create a Flow Designer Action, with Variable Set Data Pill; then apply flow to all of the 80 catalog items.

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When managing tags, you can adjust who is able to see iL What are the visibility options?
Choose 3 answers

• A.Roles and Permissions
• B.Everyone
• C.Me
• D.Groups and Users
• E.Admins

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Which one of the following statements best describes the purpose of an Update Set?

• A.An Update Set is a group of customizations that is moved from Production to Development
• B.By default, an Update Set includes customizations, Business Rules, and homepages
• C.An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
• D.By default, the changes included in an Update Set are visible only in the instance to which they are applied

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What framework can be used to manage the tables and Cis associated with a use case?

• A.CMDB Use Case Modelar
• B.CI Use Case Modeler
• C.Common Service Date Model (CSDM) product view
• D.Scename Dashboard

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On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

• A.Can Write
• B.Can Contribute
• C.Can Read
• D.Cannot Author
• E.Can Author

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