How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application's data tables?
Correct Answer: C
Question 17
Which one of the following is NOT a type of Visual Task Board?
How do you make a list filter available to everyone?
Correct Answer: B
In ServiceNow, list filters allow users to define and apply specific conditions to refine data displayed in a list view. If an administrator or user wants to make a list filter available to everyone, they need to: Assign a Name → The filter must be named so users can identify and reuse it. Set Visibility → The filter's visibility needs to be adjusted to "Everyone", a specific group, or an individual user. Save → The filter must be saved for it to be accessible in future sessions. Steps to Make a List Filter Available to Everyone: Apply a filter in a list view using the filter conditions. Click the Save button. Provide a name for the filter. Under Visibility, select one of the following: Me (Private) → Only the creator can use the filter. Everyone (Public) → All users can access the filter. Group → Assign the filter to a specific group. Click Save to store the filter. Why "B. Assign a Name, Set Visibility, and Save" is Correct: ✅ Assign a Name → The filter needs an identifiable name for users. ✅ Set Visibility → Determines whether everyone, a group, or just the creator can see the filter. ✅ Save → Saves the filter for future use. Why Other Options Are Incorrect: A . Make active, set visibility, and save → ❌ Filters do not have an "Active" state; they just need to be saved with the correct visibility settings. C . Assign a group, set visibility, and save → ❌ Assigning a group is optional but does not apply to everyone. D . Make active, assign a name, and save → ❌ "Make active" is not required; visibility settings control availability. Reference from CSA Documentation: ServiceNow Documentation: Creating and Sharing List Filters CSA Exam Guide: Covers List Filters and visibility settings. Thus, the correct answer is: ✅ B. Assign a Name, Set Visibility, and Save
Question 19
What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)
In ServiceNow, Application Scope is a fundamental concept used to protect applications by identifying and restricting access to application artifacts (such as tables, scripts, and business rules).3 1. The Concept of Scope: Every application in ServiceNow has a scope.4 Global Scope: This is the default scope for the baseline ServiceNow instance. Legacy applications and general configurations usually live here. Private/Scoped Applications: These are distinct namespaces (e.g., x_acme_book_mgmt).5 2. Why Option D is Correct (Availability and Protection): The primary purpose of a private scope is to define boundaries. It acts as a protective layer that does two main things: Protection: It prevents code in the Global scope or other Scoped applications from modifying your application's data or logic without explicit permission.6 Availability (The Answer): It allows the developer to explicitly define which parts of the application are public. By default, artifacts in a private scope are hidden from other applications.7 The developer must configure "Cross-scope privileges" or set specific "Access" settings (e.g., making a Script Include "Accessible from: All application scopes") to determine what is available for use by others.8 3. Why the other options are incorrect: A: Scope does the opposite; it restricts access by default, rather than granting "all access." B: Scope does not determine the functionality of core services; it acts as a container for custom or store-bought applications. C: Scope prevents other applications from changing your tables, but it allows the application to change its own tables and logic.9
