Here is an example of the criteria set for a knowledge base: * Companies: ACME North America * Department: HR * Groups: ACME Manager * Match All: Yes In this example, what users would have access to this knowledge base?
Correct Answer: B
Question 37
Which modules can you use to create a new table? Choose 2 answers
Correct Answer: C,D
Question 38
What is the difference between a UI Policy and Data Policy?
Correct Answer: A
Question 39
Your company is giving all first line workers a special T-shirt as a recognition for their hard work. Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?
An Administrator wants to remove privileged users who have never accessed the platform. Which Security Center section is checked for these users?
Correct Answer: C
Within the ServiceNow Instance Security Center (ISC), administrators monitor and manage the security health of their instance. To track inactive users with high-level access, the administrator must consult Security metrics . 1. Security Metrics in the ISC: The Security Metrics section is designed to provide actionable data regarding user behavior and access compliance. It includes specific, tracked indicators such as " Privileged users who have never logged in " or " Inactive Privileged Users. " By reviewing these metrics, an administrator can identify accounts holding roles like admin or security_admin that pose an unnecessary risk because they are completely unused. 2. Why the other options are incorrect: * A (Security scanner): This tool is used to scan the instance for misconfigurations, weak settings, or non-compliant properties, rather than tracking individual user login behaviors over time. * B (Security posture dashboard): This is an overarching dashboard summarizing the general compliance score and high-level events, but the specific operational lists of inactive user accounts are housed under the detailed metrics. * D (Security hardening): This section provides a list of recommended security properties to enable or adjust (like password policies or ACL strictness) to fortify the instance, not a behavioral report of users. Reference: ServiceNow Instance Security Center documentation details the Security Metrics component as the area responsible for tracking and surfacing metrics related to user access, including inactive privileged accounts.
