What does the size of a merit increase have to do with the success of a merit pay program?

• A.Increases must be equitable within a department.
• B.Even small increases should not be given to less-than-average performers.
• C.Increases must not be deemed inconsequential to employees.
• D.Increases given to star employees must be at least triple that of those given to average performers.

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Which of the following is an organization's statement about what it wants to become?

• A.Corporate mission
• B.Corporate vision
• C.Human resources strategy
• D.Business strategy

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How do commissions typically differ from annual incentives for non-executive employees?

• A.They are based on a predetermined performance and reward schedule.
• B.They tend to make up the larger portion of an employee's total compensation.
• C.They are offered to motivate employee performance.
• D.They are intended to align the interests of the employee with those of the organization.

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An employee and his manager have decided that he will type reports with no more than one error per five pages. Which type of performance standard are they using?

• A.Time
• B.Process
• C.Quality

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Which of the following is an example of a flexible work arrangement?

• A.Career flexibility
• B.Work redesign
• C.Compressed work week
• D.Full-time work

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