Which of the following organizational design choices is an example of vertical integration?

• A.Externally staffing a customer service center
• B.Producing components used internally
• C.Contracting with a third-party logistics provider
• D.Awarding a one-time trade show contract

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The purpose of Incoterms® is to establish common:

• A.company communication channels within the supply chain.
• B.software system terminology between supply chain partners.
• C.contracts for trade within the supply chain.
• D.quality measures for use in the supply chain.

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A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?

• A.Produce the current product family to forecast and the new product family to order.
• B.Produce both product families only after receipt of a distributor order.
• C.Produce the current product family to order and the new product family to forecast.
• D.Produce both product families to forecast and push through the distribution system.

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Which of the following are criteria for a core competency?
I. provides access to a wide variety of markets
II. contributes to perceived customer benefits
III.
is difficult to imitate

• A.II
• B.I and II
• C.I and III
• D.II and III
• E.I, II and III

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Which of the following activities typically would be an appropriate application of the ISO 31000 Risk Management Principles and Guidelines?

• A.Projecting the ability of a facility to recover from an event
• B.Establishing external risk communications processes
• C.Calculating a risk index for each facility
• D.Preparing for risk management accreditation

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